At Stereo Steve, client care is the foundation of everything we do. We believe that a seamless experience starts with proactive, forward-thinking system designs that prioritize reliability and consistency. However, it’s important to understand that no technology is flawless. Home electronics require regular maintenance and support as manufacturers release updates to software, firmware, and features. Additionally, despite our protective measures against surges, brownouts, power failures, and heat, components will naturally experience wear and may fail over time.
We understand how inconvenient electronic issues can be. That’s why we’re committed to providing continuous support, service, and consultation to address and resolve problems as quickly as possible. Think of your system as an ecosystem—each part plays a role in ensuring everything functions harmoniously, but occasional adjustments and care are required to maintain that balance. It’s worth noting that the service we offer goes beyond the initial system cost.
To help you better plan and avoid unexpected expenses, we’ve designed four service plans that cater to your budget and performance needs. These plans provide the peace of mind that your system is protected, optimized, and backed by reliable support whenever you need it.
For customers who want premium, all-inclusive support with no compromises.
$149.99 per month or $1,620.00 annually +hst)
Reliable support with essential perks for a seamless experience
$99.99 per month or $1,080.00 annually +hst)
Cost-effective option for customers who need basic support.
$59.99 per month or $648.00 annually +hst)
On-demand support without an ongoing commitment.
(Available for All Plans)
Minimized downtime with proactive monitoring and quick issue resolution.
Cost savings compared to pay-as-you-go services.
Peace of mind knowing your Control4 system is always up to date and optimized.
